Our services and standards

At DPP we care about every aspect of our service – completing jobs on time to the highest standard, ensuring regulatory compliance, and maintaining health and safety standards, effective cost management and clear communication. We’re a mechanical and electrical contractor you can trust.

Planned maintenance

We’re engaged in 23,000 service contracts to prevent breakdowns and maintain compliance.

Reactive maintenance

We respond to 30,000 call outs every year and deliver high rates of first-time fixes.


We’re experienced project managers of installation and refurbishment projects, able to meet the specific needs of your site and brand.

Health and safety

We have established procedures for every task we’re involved in to protect the health and safety of your employees and our engineers.

I’ve had cases where DPP will be out at 2.00am to fix a boiler when a hotel hasn’t had hot water. They’ve come out in all weathers on weekends, bank holidays, and really pull out the stops.


Accreditations are the essential passport in our industry to carry out compliance and maintenance work for customers. But at DPP they mean more than a stamp of approval, they’re something we work hard at in order to be the best facilities maintenance business serving bars, restaurants and hotels. All our engineers are fully trained in the procedures and processes attached to each accreditation, so they can service, repair and install new equipment correctly and safely.

Gas Safe Register
Refcom F-gas certificated
Alcumus Safe Contractor

The DPP experience

Every member of the DPP team – from our directors and managers through to our engineers on the ground – is committed to delivering an excellent customer experience.

We’re guided by our values of Dependability, Proactivity and Professionalism and always go the extra mile to keep our customers’ bars, restaurants and hotels trading.

Good communication with our customers is key and we welcome feedback. It helps us to continuously improve and maintain our position as the industry-leading contractor.

Customer stories